FAQ

What parts are available on your website?

We only offer original (OE) parts. We only sell genuine parts! All of auto parts and accessories are brand new and have never been used. Slight scratches due to handling or storage are possible.

How can I be sure that the part is suitable for my car?

In the CATEGORIES section on the home page you will find all the parts available in our store. Search for the product you are interested in and then go to its subpage. All OE numbers can be found under each product - you can check if the part is compatible with your car. If in doubt, use the green button "Check if this part fits your car" and fill in the form. We will respond to your inquiry as soon as possible.

What payment methods are accepted?

We accept the following payment methods: PayPal, debit or credit card, bank transfers and cash (at collection). We cannot accept payment on delivery.

How fast will my order be dispatched?

Most of our items will be shipped in 24 hours after clear payment is received. Orders placed before 2 pm (London time zone) will be shipped the same day.

What is the UK delivery cost?

Royal Mail Tracked 48
Price: 3.99 £
Delivery time: 24-48 hours

Royal Mail Tracked 24
Price: 4.99 £
Delivery time: 24-48 hours

Can I collect the item in Person?

Collection is available at our warehouse in Hayes UB3 4UZ. For more information click here.

What is the international delivery cost?

EU delivery costs

Royal Mail Priority Shipping
Price: 9.99 £
Delivery time: 3-5 business days

Price and delivery time apply to the following countries:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Spain
Sweden

Europe delivery costs

Royal Mail Priority Shipping
Price: 9.99 £
Delivery time: 3-10 business days

Price and delivery time apply to the following countries:
Albania
Andora
Belarus
Bosnia
Iceland
Liechtenstein
Macedonia
Moldova
Montenegro
Norway
Serbia
Switzerland
Turkey
Ukraine

International delivery costs

Royal Mail Priority Shipping
Price: 14.99 £
Delivery time: 3-10 business days

Price and delivery time apply to all other countries (not listed above).

How much time do I have to make a return?

All the purchases can be returned within 14 days. Your satisfaction is our priority.

What address should I return to?

Please contact us for the return shipping address.